Lovejoy Therapy is committed to providing high-quality mental health care through a telehealth-only model. We understand that accessing therapy from the comfort of your home can increase flexibility and remove barriers to care. Our providers offer individual, family, and group therapy sessions via a secure telehealth platform, ensuring you receive the support you need, wherever you are.

Current Clients

If you are an existing client, please review the following information regarding telehealth services. To continue receiving care, please complete the online consent form, acknowledging your understanding of the benefits and limitations of virtual therapy.

Prospective Clients

If you are new to Lovejoy Therapy, we welcome you to complete the new client referral form on our website. Let us know what type of support you are seeking, and we will connect you with a provider who best fits your needs.

Telehealth Informed Consent & Office Policy

At Lovejoy Therapy, all services are provided exclusively via telehealth. Telehealth allows us to offer effective, convenient, and flexible care while maintaining the highest standards of privacy and professionalism.

What is Telehealth?
Telehealth is the delivery of therapy services when the provider and client are in separate locations, using secure video conferencing or phone sessions. You may need to download software such as Zoom or another HIPAA-compliant platform to participate in sessions. If you have any difficulty with technology, our team is happy to assist you.

Risks and Benefits of Telehealth Services

• While we use secure platforms, no technology is 100% risk-free. There is always a possibility of a security breach that could affect the privacy of your protected health information.

• Since sessions take place in your own home, we cannot control your level of privacy. Clients should ensure they are in a private, quiet space and use headphones when necessary.

• Some therapy modalities, such as expressive therapies (play therapy, therapeutic art, sandtray therapy, music, movement, EMDR, Animal-Assisted Therapy), may look different in a virtual format. Your clinician will work with you to adapt approaches and ensure continued progress toward your therapeutic goals.

• Clients are not required to purchase any supplies for telehealth sessions. However, your therapist may suggest using materials you already have at home to enhance therapeutic engagement.

• Most insurance companies cover telehealth services, but clients are responsible for verifying their benefits. If insurance does not cover a session, the client will be responsible for the fee.

Acknowledgment of Telehealth Services

By engaging in telehealth services at Lovejoy Therapy, you agree to the following:

• I consent to receiving therapy services via telehealth, understanding that sessions will take place remotely.

• I understand my therapist will be in a different physical location than I am.

• I understand I have the right to withdraw my consent for telehealth services at any time, without affecting my access to future care.

• I acknowledge the potential risks of telehealth, including possible privacy or confidentiality concerns due to technology limitations.

• I understand that Lovejoy Therapy adheres to all privacy laws governing medical and mental health information, and no details of my sessions will be shared without my written consent, except as required by law.

• I have the right to ask my provider any questions regarding telehealth policies, security measures, and my care.

If you have any questions or need assistance with telehealth setup, please reach out to our administrative team. We are here to support you.